We deliver to all of the United Kindom and parts of Europe as set out below:

United Kingdom Delivery Charges:

Free delivery on all GB Mainland orders of £75 and over

Standard delivery rates for all other orders apply in the United Kingdom as shown below.

• Deliveries are made Mon-Fri normally between 9am and 6pm. We normally deliver with Interlink Express ,UPS and Yodel, and nearly all our goods require a signature upon delivery.

• Please note we cannot leave goods in sheds or garages etc unsigned for.

• If you are not at home the courier will leave a card to contact them for re-delivery. You may specify a work address or neighbours address at time of order if you are not at home in the daytime. Any special instructions you give us will be passed to the courier but are not guaranteed.

• Goods are dispatched weekdays only and not at weekends or Bank Holidays.

• We aim to dispatch your goods within 24-48 hours. If there is a delay or the item is unavailable, we will advise you as soon as possible.

• Delivery is normally within 3 working days to GB Mainland and 5-7 working days to UK Islands though this is not guaranteed.

• We do not charge your credit/debit card until we have confirmed the item is available to be dispatched and we have accepted your order. The only exception to this is if you choose to use your Paypal account where funds are taken at time of order.  

• Goods dispatched to an address that differs to the registered cardholders address or a card that doesn't match the registered address may be delayed by 24 hours while we carry out some security checks. We may ask you to provide us with proof of ID in some circumstances and we reserve the right to decline any order. 

UK Delivery pricing:

GB Mainland (excluding all Islands of the UK) 

• £2.95 for orders upto £19.99
• £4.95 for orders between £20 and £74.99
• Orders  £75 and over are delivered free of charge

Orders to Scottish Islands, Isle of Wight, and Nothern Ireland

• £2.95 for orders upto £19.99
• £10 for all orders £20.00 and over
• Free delivery not available

Delivery to Ireland (Eire)  in 3-5 working days:

Orders upto £19.99 cost £2.95, Orders £20 and over cost £19.99

Orders to Guernsey and Isle of Man please contact us for delivery prices. Prices usually are between £2.95-£25 on a 5-7 days service but do vary depending on the weight and size of the item.

Free delivery is not available for these locations due to the significant extra costs charged to us. Delivery to UK Islands can take 3-7 working days depending on location and delivery time is approximate.

Delivery to European Countries:

Please bear in mind all electrical products are fitted with a UK plug and are 230 volts AC.

We can deliver countries  listed below in Europe in 5-7  working days. Please contact us for a quotation if your country is not listed below, we are working on expanding our delivery area at present.

We do not ship the following items outside the UK:

Microwave ovens, Fridges & Freezers,

Delivery prices to Europe:

France, Belgium & Germany - Orders below £25 cost £8.95. Orders £25-£60 cost £15 and orders over £60 cost £19.99 sent by DHL/UPS or DPD

Italy, Portugal & Spain- Orders below £25 cost £8.95. Orders  £25 - £60 cost £15 and orders over £60 cost £30 sent by DHL/UPS or DPD.

Denmark,Sweden, Netherlands, Finland- Orders upto £25 cost £8.95. Orders between £25 and £60 cost £15. Orders over £60 cost £25.50 sent by DHL/UPS or DPD.

We do not deliver electrical items outside of Europe.

Returns and faulty goods:

If you have a faulty item within the first 30 days of receipt please contact us and we will send you a replacement product and arrange collection of the faulty item. We will pay all postage costs in this case. After 30 days and within the warranty period please refer to the manufacturers service advise or contact us for advice if your not sure what to do. You may also ask for a refund if you prefer which we are happy to provide without question and we will arrange for a free pick up of the item.

If you have an item that you want to return within our 30 day money back pledge, you must return it in good condition with all accessories/paperwork and packaging it came with. You are responsible for postage back to us and we strongly recommend you insure the item for loss and damage. Upon receipt of the item we will refund you for the original purchase price you paid including the delivery charge of shipping the item to you, but the cost of returning the item is not refunded.

Your statutory rights are not affected and we go much further than the standard 7 day returns period legally required for purchases bought online.

Waste Electrical and Electronic Directive (Weee)

The EU directive for all electrical and electronic waste is now in place and requires retailers to provide a free like for like take back service when you buy a new electrical or electronic product. This will either be instore or at a local amenity site or kerbside scheme.

As an internet retailer of electrical goods we are members of the Valpack Distibutor Take Back Scheme and have contributed to the £10 million fund collected from retailers to set up a national network of recycling facilities and improve civic amenity sites. All new electrical goods have a symbol of a wheelie bin with a cross through it meaning they must not be thrown away with your household rubbish at the end of their life.

In the case of goods bought from SJBDirect you should visit www.recycle-more.co.uk where you can find out more information on recycling and enter your post code to locate your local civic amenity site to take waste electrical goods. Your local council may have a kerbside collection in place in some areas.